Maghull Case study Print

Diane Howard Personal Statement

I came to work in the Union Learning Zone in September 05. My employment history is based in The Management of Violence and Aggression Services. I am currently on a phased return to work, after being off on long term sick for 14 months due to an assault during an incident within my work area.

My substantive post is as a nursing assistant working within the High Secure environment here at Ashworth Hospital.

Since I came to the union Learning Zone I have developed skills in Data Input, Laminating and General Reception Duties. I have also undertaken an initial assessment with Learndirect the results of which I am pleased to say confirm I am of a level two standard in both literacy and numeracy.

I am due to begin my ECDL qualification and NVQ in Customer Services level three in Jan 06. I already hold a basic counselling certificate, one of my long term aims is to take this forward and complete my NVQ level one in counselling so that I can develop my skills to help others.



Whilst I have been I have been working in the Union Learning Zone my personal development has included aspects such as updating my CV, learning how to make the most of an application form, interview techniques etc, with the help of the staff in the Zone I have applied for five vacancies all of which were online, I have become more proficient using the Internet and my computer skills are improving.

My aims whilst I am here are to build on my life experiences and confidence along with my skills and qualifications, hopefully this will give me the necessary toolkit to move forward and widen my redeployment horizon. I would like to feel I am not just employed but that I will make a positive contribution to the organisation.